Our standards

We try to:

use the most precise locality, neighbourhood, seafront, station and venue name available;
distinguish Southend Central, Westcliff-on-Sea, Leigh-on-Sea, Chalkwell, Prittlewell, Thorpe Bay and Shoeburyness;
distinguish Southend-on-Sea City Council from Rochford, Castle Point, Basildon, Thurrock and Essex County Council;
identify the exact geography of Southend Pier, Pier Head, Central Beach, Southend Central, Southend Victoria, Southend Airport and Roots Hall;
distinguish ordinary-day travel from tide, summer, event, airport and matchday conditions;
check live information against official or first-party sources;
identify opinion, sponsored content, affiliate content and advertising clearly;
avoid unsupported rankings, stereotypes and claims about communities;
use first-hand experience only where it genuinely happened;
correct material errors promptly;
treat businesses, residents and contributors fairly.

We do not turn Essex, the Thames Estuary or east London into Southend-only facts. We do not describe Rochford, Rayleigh, Canvey Island, Basildon, Thurrock or London venues as Southend venues by default. We do not flatten the central seafront, Leigh, Westcliff, Shoebury and the inland neighbourhoods into one generic seaside area.

Commercial independence

Payment, free entry, hospitality, affiliate commission or a commercial relationship must not guarantee a positive editorial outcome. Sponsored or commissioned content will be labelled. Advertisers do not receive control over independent editorial decisions, subject to factual review of claims about their own business.

Time-sensitive information

Event dates, prices, opening hours, rail and bus services, pier operation, tides, beach access, airport routes, hospital services, football fixtures, venue arrangements, planning status and seafront projects may change. We include an update date where useful and encourage readers to confirm important details directly.

Corrections

Send corrections to [email protected] with the page URL and evidence. See our Corrections Policy.

Contact details

Email: [email protected]
Address: Southend Central Station, Clifftown Road, Southend-on-Sea, SS1 1AB